Privacy Policy
Welcome to The Curious Pot (“Company”, “we”, “our”, “us”). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website [www.thecuriouspot.sg] (“Site”) or interact with us.
1. Information We Collect
We collect different types of information to provide and improve our services:
a) Personal Information
- Name, email address, phone number
- Shipping and billing address
- Payment details (processed securely via third-party providers)
- Order history and preferences
b) Non-Personal Information
- IP address, browser type, and device information
- Cookies and analytics data (Google Analytics, Facebook Pixel, etc.)
- Interaction with our website (pages viewed, time spent, etc.)
2. How We Use Your Information
We use your information to:
- Process and fulfill orders, including payments and deliveries
- Communicate with you about orders, promotions, or support inquiries
- Improve our website, products, and customer experience
- Send marketing updates (you can opt out anytime)
- Comply with legal obligations
3. Sharing of Information
We do not sell or rent your personal data. However, we may share information with:
- Service Providers: Payment gateways, delivery partners, and analytics providers to facilitate smooth transactions
- Legal Compliance: If required by law, fraud prevention agencies, or to protect our rights
4. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, misuse, or loss. Our website uses SSL encryption, and payments are processed via secure third-party providers.
5. Cookies & Tracking Technologies
We use cookies to enhance your browsing experience and collect analytics data. You can manage cookie preferences in your browser settings.
6. Your Rights
You have the right to:
- Access or update your personal data
- Request deletion of your data (subject to legal obligations)
- Opt out of marketing communications
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites.
8. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page.
9. Contact Us
For questions about this Privacy Policy or your personal data, contact us at: